FAQs

Q: WHAT DOES AWAITING FULFILLMENT MEAN?

A: Awaiting Fulfillment means your order has processed correctly and is now in the que to be shipped.

Q: WHEN WILL MY ORDER SHIP?

A: Our Shipping Policy states in our SERVICE section: 7-10 business days from date of order. During Holidays, or if you have a custom order, it could take a few days longer.

Q: HOW DO I KNOW WHAT SIZE TO ORDER?

A: See Adult or Kid Sizing information at the top of our Derbytees home page.