We get a lot of questions on when orders will ship.
See our RETURN POLICY as well.
You can find this information under our Service Tab.
ATTENTION: If you have a PO Box, please use this as your ship-to address. We only shipping using the United States Post Office.
All orders are usually* shipped out within 7-10 business days after the order date.
* - Derbytees makes every effort to get your package shipped as quickly as possible but, during peak/holiday times, it may take more than 10 days to get your order shipped.
* - Please be sure to check the home page for any information on re-order/pre-order items that could result in longer shipping times.
We ship all packages via USPS Priority Mail (2-3 day delivery). As a courtesy to our customers, we also provide free Delivery Confirmation to provide a number for tracking packages. Once the packages are taken to the Post Office, Derbytees.com is no longer responsible for delivery. We will provide you with a Confirmation Number, and the customer will have to contact the Post Office to resolve the issue.
Insurance: There will be an option at checkout to add insurance to your order, which will cover the contents of your package if it becomes lost. If the insurance option is not chosen, Derbytees.com is not resposible for replacing lost or damaged packages.